❓ Do you accept returns or exchanges?
Because our products are made to order specifically for you, we do not accept returns or exchanges for reasons like wrong size, change of mind, or design preference.
Please double-check sizing and product details before placing your order.
❓ What if my item arrives damaged or incorrect?
We’re here to help! If your order arrives with a manufacturing defect, print error, or damage, please contact us within 30 days of delivery with:
- A clear photo or video of the issue
- Your order number
We will offer a free replacement or a full refund based on the situation.
❓ Can I cancel or change my order after it’s placed?
Orders go into production very quickly. If you need to make changes, contact us within 6 hours of placing the order.
After this window, changes or cancellations are not guaranteed.
❓ How long does shipping take?
Most orders are processed and shipped within 3–7 business days, depending on the product.
Delivery usually takes:
USA & Canada: 5–10 business days
International: 7–15 business days (varies by location)
You’ll receive a tracking number as soon as your order ships.
❓ Will all my items arrive together?
Not always. Since our products are made in different fulfillment locations, your items may arrive in separate packages — but don’t worry, they’re on the way!
❓ What materials do you use?
We carefully source high-quality materials across all product categories — from soft cotton garments to durable home and lifestyle goods. Each product description includes material details.
❓ Do you offer custom designs?
Currently, we offer curated designs across many collections. If you’re interested in custom orders (e.g., bulk or branded items), feel free to reach out to us!
❓ How are your products made?
Each item is individually made to order using premium materials and high-quality printing techniques.
We partner with trusted production partners to create and ship your pieces directly — ensuring less waste, better quality control, and more thoughtful design.
This process helps us offer hundreds of styles and themes across garments, home goods, accessories, and more — all made just for you.
❓ Do you offer custom or bulk orders?
Looking to place a bulk or custom-branded order for an event, team, or company?
Contact us — we’re happy to discuss options.
❓ How can I contact you?
For questions or support, email us at:
📩 info@mapdesigns.shop
Or visit our Contact Us page.